At KapnosCigar.com, we take pride in the quality of our products and guarantee your satisfaction. We hope you’ll share your positive experiences with family and friends, but if anything is not to your liking, please let us know.
Despite our commitment to excellence, we understand that issues can arise and want to make it right. Your satisfaction is our priority, and our business thrives on happy, repeat customers like you.
If you are dissatisfied with your purchase for any reason, you may return your product(s) for an exchange or store credit. All returns must be received within 14 business days from the date of purchase. Please note that cigars must be returned unused and unsmoked in their original condition.
To initiate a return, please call 412.551.8691 or email us at info@kapnoscigar.com for a return authorization.
